Privacy policy
Effective and last updated: August 3, 2026. This notice describes how Pettus Trailers collects, uses, discloses, and protects information through this website. It also explains the choices available to California residents.
Notice at collection
When you submit a request, we collect identifiers and contact information such as your name, email address, phone number, preferred contact method, message, submission page, and—when applicable—the trailer you asked about. We use this information to answer sales, parts, service, financing, and special-order requests; maintain business records; and protect the website from abuse. Do not submit Social Security, banking, payment, medical, or other sensitive information through these forms.
Other information we collect
Standard hosting and security logs may include internet or network activity such as IP address, browser and device information, requested URL, timestamp, approximate location inferred from IP address, and security events. Authorized administrator activity may include account identity and an audit record of inventory or content changes.
Sources and business purposes
We receive information directly from you, automatically from your browser and our security providers, and from Pettus-controlled inventory systems. We use it to provide requested service, communicate with you, maintain accurate inventory, secure and debug the website, prevent fraud or abuse, comply with law, and establish or defend legal claims.
Cookies and similar technologies
This website currently uses only technologies necessary to operate and secure the site. Our hosting and bot-protection provider may set a short-lived security cookie, and the restricted administrator area uses a secure session cookie after an authorized login. We do not currently use advertising, cross-site behavioral tracking, or optional analytics cookies. Because there are no optional cookies, there is no separate “accept all” control. Blocking necessary cookies may prevent security checks or administrator login from working.
How information is disclosed
Request information is available to authorized Pettus team members and service providers that host, secure, store, or deliver the request on our behalf. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer. We do not sell personal information and do not share personal information for cross-context behavioral advertising.
California privacy choices
Where the California Consumer Privacy Act applies, California residents may request to know, access, correct, or delete personal information; request information about collection and disclosure; and receive equal service without discrimination for exercising a privacy right. The law also provides rights to opt out of sale or sharing and to limit certain uses of sensitive personal information. Pettus Trailers does not sell or share personal information for cross-context behavioral advertising and does not use sensitive personal information for purposes that require a limitation choice. A supported Global Privacy Control signal is therefore treated consistently with our existing no-sale/no-sharing practice.
To submit a request, use the website contact form and begin the message with “Privacy request,” or call us at (573) 518-0800. We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law. Some information may be retained when an exception applies, including to complete a requested transaction, maintain security, comply with law, or establish or defend legal claims.
Retention and protection
We retain information only as reasonably necessary for the purposes described above, including customer service, recordkeeping, security, legal, and dispute-resolution needs. We use administrative and technical safeguards designed to limit access, but no internet system can be guaranteed completely secure.
Children and policy changes
This site is intended for a general audience and is not directed to children under 13. We may update this notice as our practices or legal obligations change. The updated date at the top will show the current version, and material changes will be presented as required by law.
Contact us
Pettus Trailers, 950 E Woodlawn Dr, Farmington, MO 63640 · (573) 518-0800 · Contact form