Privacy policy
Effective and last updated: August 3, 2026. This notice describes how Pettus Trailers collects, uses, discloses, and protects information through this website. It also explains the choices available to California residents.
Notice at collection
When you submit a request, we collect identifiers and contact information such as your name, email address, phone number, preferred contact method, message, submission page, and—when applicable—the trailer you asked about. We use this information to answer sales, parts, service, financing, and special-order requests; maintain business records; and protect the website from abuse. Do not submit Social Security, banking, payment, medical, or other sensitive information through these forms.
Other information we collect
Standard hosting and security logs may include internet or network activity such as IP address, browser and device information, requested URL, timestamp, approximate location inferred from IP address, and security events. Authorized administrator activity may include account identity and an audit record of inventory or content changes.
Sources and business purposes
We receive information directly from you, automatically from your browser and our security providers, and from Pettus-controlled inventory systems. We use it to provide requested service, communicate with you, maintain accurate inventory, secure and debug the website, prevent fraud or abuse, comply with law, and establish or defend legal claims.
Cookies and similar technologies
This website uses technologies necessary to operate and secure the site. Our hosting and bot-protection provider may set a short-lived security cookie, the restricted administrator area uses a secure session cookie after an authorized login, and your privacy choice is stored in your browser. Blocking necessary storage may prevent security checks, saved choices, or administrator login from working.
Google analytics and advertising measurement are optional. Their tags do not load until you allow the corresponding category. If enabled, these technologies may collect device and online activity information, including pages viewed, interactions, browser or device details, approximate location inferred from IP address, and advertising or measurement identifiers. We do not send the name, email, phone number, or message entered in a request form to Google through site measurement. You may reject optional technologies or change your choice at any time.
How information is disclosed
Request information is available to authorized Pettus team members and service providers that host, secure, store, or deliver the request on our behalf. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer. We do not sell personal information. Optional advertising technology is off unless you affirmatively allow it, and the privacy control lets you opt out of advertising storage and cross-context behavioral advertising features.
California privacy choices
Where the California Consumer Privacy Act applies, California residents may request to know, access, correct, or delete personal information; request information about collection and disclosure; and receive equal service without discrimination for exercising a privacy right. The law also provides rights to opt out of sale or sharing and to limit certain uses of sensitive personal information. Pettus Trailers does not sell personal information and does not use sensitive personal information for purposes that require a limitation choice. A supported Global Privacy Control signal automatically keeps Google advertising storage, advertising user data, and ad personalization denied. We will not discriminate against you for exercising a privacy right.
To submit a request, use the website contact form and begin the message with “Privacy request,” or call us at (573) 518-0800. We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law. Some information may be retained when an exception applies, including to complete a requested transaction, maintain security, comply with law, or establish or defend legal claims.
Retention and protection
We retain information only as reasonably necessary for the purposes described above, including customer service, recordkeeping, security, legal, and dispute-resolution needs. We use administrative and technical safeguards designed to limit access, but no internet system can be guaranteed completely secure.
Children and policy changes
This site is intended for a general audience and is not directed to children under 13. We may update this notice as our practices or legal obligations change. The updated date at the top will show the current version, and material changes will be presented as required by law.
Contact us
Pettus Trailers, 950 E Woodlawn Dr, Farmington, MO 63640 · (573) 518-0800 · Contact form